Most shops use a third of what they pay ServiceTitan for. I help plumbing & HVAC companies fix that — pricebooks, reporting, workflows, training, and AI that does the heavy lifting. Built at the ops desk, not the sales deck.
Three ways in, depending on where it hurts.
Thinking about ServiceTitan and scared of the price tag and the horror stories? Get an honest readiness assessment before you sign.
Signed up, half-implemented, and paying for features nobody uses? That's the most common state in the industry. It's fixable.
Platform running clean? This is where it gets fun — automation and AI built directly on your ServiceTitan data.
"I don't use AI to do the work for me. I put AI to work."
AI is barely supported and barely understood in the trades — that gap is your opportunity. I build the automations and AI agents that handle the heavy lifting: the repetitive clicks, the data cleanup, the report building, the follow-ups. My operations expertise sets the direction. Your vision sets the goal. The AI just swings the hammer — and every automation ships documented, with your team trained to own it.
Fixed-price audit of your ServiceTitan setup: configuration, pricebook, reporting, workflows, adoption. You get a plain-English punch list with dollar impact — useful whether or not we work together again.
Project work from the punch list, worst first: pricebook rebuilds, reporting, memberships, payroll config, automations. Scoped, priced, and done without disrupting the board.
Training for CSRs, dispatchers, and techs in their own language — plus ongoing support or a retainer if you want a mechanical mind on call.
I'm Chris. I've spent my career running operations for plumbing and HVAC companies — dispatch boards, pricebooks, payroll, memberships, and every corner of ServiceTitan, hands-on. Along the way I started building the software and AI automations the platform doesn't give you out of the box.
The Mechanical Mind is that experience, available to your shop. No reseller commissions, no agency retainer padding — an operator who's felt the same pain you have, and knows the way out.
One email. Tell me your trade mix, truck count, and what hurts most in ServiceTitan. I'll tell you what the health check covers and what it costs.